Terms and Conditions

I accept the Terms and Conditions – Proceed to booking

COVID-19 Terms and Conditions new bookings as of 1st November 2020

BOOKINGS

It should be noted that groups of less than four may be joined to make a four ball.

CADDIES

If you request the services of a caddie please note that this is not included in the price of your green-fee, caddies are self-employed and should be paid cash-in-hand on completion of your round. The caddie fee is £55 plus a gratuity which is at your discretion. It is strongly recommended that caddies are booked no later than 24 hours in advance. Every endeavour will be made to provide caddies that are requested on the date of play, but this cannot be guaranteed.

CONFIRMED TEE TIMES

Once payment is made a Booking Confirmation will be sent. This must be presented to the Starter at time of play.

DRESS

We ask that players wear appropriate golf attire whilst on the course. No football or rugby attire permitted.

DURATION OF ROUND

At Carnoustie Golf Links we are committed to a pace of play as indicated on your scorecards, which will ensure that everyone enjoys playing the course in a reasonable time. You can help us achieve this by playing from the tees that suit your ability and always being ready to play when it is your turn. We have our Course Marshals on the course to offer assistance and maintain pace of play. Please, as a courtesy to all golfers, do whatever is necessary to maintain your place on the course and keep up with the group in front of you. In the event of persistent slow play a Course Marshal may ask you to pick up your ball and move to the next hole or in severe cases remove you from the course if you are deemed to be repeatedly delaying other golfers.

HANDICAP LIMITS

Visitors must have a recognised handicap of 28 or less for men and 36 or less for women and should bring with them their current handicap certificate as these may be required prior to play. The same applies for Juniors and Juveniles. You can find our course handicap tables here.

BAD WEATHER

Lightning
In the event of lightning on the Links, golfers out on the courses are advised to cease playing. They should go to the nearest shelter or building until the lightning has moved away. Then they may return to their places on the course and complete their round. If green fee-paying golfers decide to abandon their round, rather than wait for the lightning to cease, refunds will not apply. Golfers on the first tee will be advised of any lightning that is evident or imminent close to the Links but it is their decision whether or not to play. If they miss their tee-time as a result, reasonable endeavours will be made to reschedule either later that day or the following day depending on availability. In an organised event, the decision to suspend or stop play lies with the tournament organiser. In the case of Links Tournaments, the responsibility lies with Links staff running the tournament.

Fog or Haar
In the event of fog or haar while on the golf courses, the decision to stop or continue play lies with the golfers, as it is recognised that conditions can change from minute to minute. Golfers on the first tee will be advised of the conditions by the starter. If golfers decide not to start, reasonable endeavours will be made to reschedule either later that day or the following day depending on availability. If golfers decide to play but do not complete 18 holes, refunds will not apply. In an organised event, the decision to suspend or stop play lies with the tournament organiser. In the case of Links Tournaments, the responsibility lies with Links staff running the tournament.

Heavy Rain
When heavy rain is expected, the holes are moved to high ground where possible. If it is still impossible to putt out then the course will be temporarily closed and play suspended. Golfers on the course should take shelter. When it is possible to restart, golfers should resume their game at their places on the course. If golfers decide to abandon their game, rather than wait for the rain to cease, refunds will not apply. Golfers on the first tee will be advised that the course is temporarily closed and reasonable endeavours will be made to re-schedule, but they may lose their starting time. If visiting golfer’s times cannot be re-scheduled, they will be offered a refund. In an organised event, the decision to suspend or stop play lies with the tournament organiser.

ON THE DAY

When arriving at the course, all golfers should present their Booking Confirmation and current handicap certificates to the starter. Without these items you may not be allowed to play and no refund will be made.

REFUNDS

Prepaid green fees and/or deposits are non-refundable and non-transferrable after a 7 day cooling off period from the day payment is made unless the agreed booking is unreasonably moved or cancelled by Carnoustie Golf Links. Any reduction in numbers means the loss of the same deposit/full green fee.

VAT

Companies or organisations wishing to book on behalf of other parties may be liable to VAT.

WINTER ROUNDS

The Winter period is regarded as play between November 1st and March 31st however that may be adjusted. During this period mats are to be used by all golfers to protect the fairways during the non growing season. Mats will be provided for your round. The courses may well be shortened and/or adjusted in the order of play. If ground conditions merit it Winter greens will be used.

ONLINE BOOKING TERMS & CONDITIONS OF USE

These terms and conditions govern the use by each customer (as hereinafter defined) of this website and the Online Booking System (as hereinafter defined).

Please read them carefully as they affect your rights. If you do not agree to these Terms and Conditions, you will be unable to make a booking (as hereinafter defined) using the Online Booking System.

1 Definitions

1.1 “Booking” means an online booking of a tee time or tee times made by a customer using the online booking system.

1.2 “Booking Form” means the online booking form used to make a booking.

1.3 “Booking Reference” means the reference number generated for each individual Booking made.

1.4 “Customer” means any person using this website or the online booking system.

1.5 “Green Fees” means the cost of a round of golf per person offered by Carnoustie Golf Links via the online booking system.

2 Making a Booking

2.1 In order to make a booking, the lead player will be required to complete and submit the online Booking Form to Carnoustie Golf Links or by contacting the Customer Experience Team on +44 (0)1241 802270 during office hours.

2.2 Customers must ensure that the details provided by them in the Booking Form are correct and complete. Carnoustie Golf Links shall not be responsible for any inaccuracies.

2.3 On receipt of a Booking Form from a customer Carnoustie Golf Links shall send a confirmation email to the customer detailing the times of the booking and the green fees.

2.4 Carnoustie Golf Links reserves the right to amend the tee time requested by up to one hour without getting prior approval from the customer.

2.5 Acceptance of the booking by Carnoustie Golf Links is subject to availability and a confirmed payment.

2.6 Bookings of less than four golfers per tee time may be moved by Carnoustie Golf Links to fill a tee time subject to a maximum of four golfers per tee time.

2.7 Once a valid booking has been processed by Carnoustie Golf Links and payment has been processed the customer shall not be entitled to any refunds should the customer then cancel their request.

3 Payment

3.1 Payment requires to be made by way of valid credit or debit card in the name of the customer, the details of which must be submitted on the booking form.

3.2 Carnoustie Golf Links shall determine the green fees which shall be displayed on the website. The green fees may be changed without notice at the sole discretion of Carnoustie Golf Links.

3.3 Payment by Tour Operators may be covered by separate terms and these may be used in relation to bookings made via the online booking system. It will be the tour operators responsibility to highlight this at the time of booking otherwise they may be required to make immediate payment as in the terms and conditions mentioned herein.

3.4 Bookings made by third parties may be liable to value added tax and as such final payment totals may be amended by Carnoustie Golf Links

4 Cancellation of Tee Times

4.1 Full Sterling refunds will be made if the booker cancels within 7 working days of making payment. Carnoustie Golf Links will make refunds in sterling currency and have no control over exchange rates made by 3rd parties and cannot be held liable for any difference in currency paid or received.

5 Availability

5.1 Carnoustie Golf Links does not warrant that this website or online booking system will be fault free. If a fault occurs, then this should be reported to [email protected]

5.2 Access to the website or the online booking system may be restricted to allow for repairs and maintenance.

5.3 Carnoustie Golf Links shall have no responsibility for any exchange rates used for non sterling credit or debit cards, nor for any administration charges applied by the customers credit or debit card company.

6 Liability

6.1 This website and the online booking system are provided by Carnoustie Golf Links without any warranties or guarantees.

6.2 This website may include links to other websites and Carnoustie Golf Links shall not be responsible for the content of any of these websites

6.3 Carnoustie Golf Links takes no responsibility for any act of carelessness or lack of due care and attention by the golfer

7 Termination

7.1 At any time and without prior notice Carnoustie Golf Links reserve the right to terminate the online booking system.

7.2 At any time and without prior notice Carnoustie Golf Links reserve the right to terminate any customer’s use of the online booking system

8 General

8.1 If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions which shall remain in full force and effect

8.2 Carnoustie Golf Links may from time to time change the terms and conditions, restrictions or benefits of using the online booking system or this website

8.3 The customer shall be solely responsible for,and Carnoustie Golf Links shall have no responsibility for any charges associated with accessing or using this website or online booking system including all charges relating to computer equipment,telephone,internet connections or access software.

8.4 Carnoustie Golf Links reserve the right to decline acceptance of any booking for any reason whatsoever.

8.5 Carnoustie Golf Links reserve the right to take any appropriate action where it is found that a customer has abused this website or online booking system or been in breach of these terms and conditions.

8.6 Personal buggy use is not permitted. We have 2 buggies available for registered disabled golfers only and are on a 1st come basis. To arrange a buggy email [email protected] with the appropriate disabled documentation. Due to the set up of the course the buggy must be driven by a Caddie. There is no charge for the buggy but the caddie fee applies. Should your tee time be moved we cannot guarantee any buggy booking can be carried forward.

I accept the Terms and Conditions – Proceed to booking